Maelezo
Find out why shoppers leave without buying
Why do shoppers leave your WooCommerce store without making a purchase? SalesLeak helps you find out by asking them directly.
Create exit surveys on your product pages or other WordPress pages. When visitors show exit intent, SalesLeak collects their feedback, helps identify common reasons for not buying, and provides AI-powered recommendations for improvements you can consider.
Start free with 100 shopper responses per month. No separate SalesLeak account, tracking code, or additional Pro plugin required.
How SalesLeak works
1. Create an exit survey
Choose a WooCommerce product or published WordPress page. SalesLeak uses a fixed, product-specific question to keep feedback focused and comparable.
2. Collect shopper feedback
When a visitor shows exit intent, the survey gives them an opportunity to explain what’s stopping them from buying.
3. See why shoppers don’t buy
Read individual responses and see recurring concerns grouped into Reasons for Not Buying, including price, shipping, trust, sizing, and product information.
4. Get AI-powered recommendations
Review feedback, Estimated Sales at Risk, and practical recommendations to help you decide what to improve. SalesLeak does not automatically change your store or guarantee additional sales.
Everything you need inside WordPress
- Exit Surveys: Create, edit, pause, and manage surveys for selected products or pages.
- Shopper Responses: Read the feedback visitors choose to share.
- Reasons for Not Buying: Spot recurring concerns without reviewing every answer manually.
- Estimated Sales at Risk: See an estimate of potential revenue associated with reported buying hesitation, not a measurement of confirmed lost sales.
- AI Recommendations: Get suggestions based on collected feedback to help prioritize improvements.
- Simple setup: Automatic tracking, survey behavior and brand-color controls, and no separate SalesLeak account.
- Notifications and usage: Manage daily feedback notifications and monitor your monthly response allowance.
Free to start
The free plan includes up to 100 shopper responses per month and access to the complete SalesLeak experience. Paid plans increase your monthly response allowance without requiring a separate plugin.
Install SalesLeak Create an exit survey Collect feedback Understand why shoppers leave Review AI recommendations.
External services
This plugin connects to the SalesLeak service at https://app.salesleak.io so it can securely provision the WordPress site, manage Exit Surveys, load Shopper Feedback Reports, and provide the storefront survey widget.
When the plugin is activated, the WordPress site URL, site name, platform, currency, a random installation identifier and a cryptographic site-control proof are sent to SalesLeak to securely prepare the site. No WordPress administrator credentials, SalesLeak login or shopper personal account is sent. The plugin stores the site credential and public collection key returned by SalesLeak.
While the connection is active, the plugin requests Exit Survey and reporting data from SalesLeak. On the public storefront, the SalesLeak widget may send the public site key, product page URL, product information, shopper feedback, referral and campaign attribution, device and visitor classification, and available cart-value information to SalesLeak when an Exit Survey runs or a shopper submits a response.
This service is provided by SalesLeak:
If you select a paid plan, SalesLeak creates a secure checkout session with Stripe and redirects your browser to Stripe Checkout. SalesLeak sends Stripe the internal merchant identifier, selected plan, billing interval and response allowance as checkout metadata. You enter payment and billing information directly into Stripe; the WordPress plugin does not receive or store card details.
Stripe provides the payment service:
Screenshots
Installation
- Install and activate SalesLeak from the WordPress Plugins screen.
- Open SalesLeak in your WordPress dashboard.
- Select Create Exit Survey.
- Choose a WooCommerce product or published WordPress page.
- Enter a product price, choose the survey behavior and brand color, then select Create Exit Survey.
- When a visitor shows exit intent, SalesLeak displays the fixed survey question.
- Shopper Responses and the Shopper Feedback Report appear inside WordPress.
FAQ
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Do I need a separate SalesLeak account?
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No. Install and activate SalesLeak and you can start creating Exit Surveys directly inside WordPress.
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Do I need to install tracking code?
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No. The SalesLeak WordPress plugin handles tracking automatically.
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Does SalesLeak use AI?
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Yes. SalesLeak uses AI to analyze real Shopper Responses, identify recurring Reasons for Not Buying, and provide practical recommendations.
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Is SalesLeak free?
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Yes. The free plan includes up to 100 Shopper Responses per month and access to the complete SalesLeak experience. Paid plans increase your monthly Shopper Response allowance.
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Do I need a separate Pro plugin to upgrade?
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No. If you need more Shopper Responses, you can upgrade your allowance without installing another plugin.
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Does SalesLeak work with WooCommerce?
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Yes. SalesLeak is designed for WooCommerce stores and lets you create and manage Exit Surveys directly from WordPress.
Reviews
Hakuna hakiki za programu-jalizi hii.
Wachangiaji & Wasanidi
“SalesLeak – Exit Surveys for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
Translate “SalesLeak – Exit Surveys for WooCommerce” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
2.0.2
- Added lightweight first-time onboarding with a persistent, dismissible welcome card.
- Simplified the Exit Survey Performance table and survey action labels.
- Improved zero-response reporting states for active and paused surveys.
- Updated the WordPress.org listing copy, banners, icons, and screenshots.
2.0.1
- Added a guided store-currency setup state without false error or unavailable messages.
- Preserved the user’s destination after setup, including continuing directly to Exit Survey creation.
- Improved initial setup success notices and kept later currency edits in Settings.
2.0.0
- Standardized store-currency display and polished native WordPress status and data wording.
- Added Exit Survey-level Reasons for Not Buying filters and five-response pagination to reports.
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Matched the Reasons for Not Buying and AI Recommendations panels, with internal scrolling for additional recommendations.
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Rebuilt SalesLeak as a complete WordPress-native product with automatic secure provisioning.
- Consolidated Exit Survey management into the Dashboard and added survey-level Shopper Feedback Reports.
- Added fixed product-specific questions, required pricing, visitor behavior and brand-color controls.
- Added visible action status, working tooltips, in-plugin support and daily team summaries.
- Added Free and paid plan management with clear upgrade and downgrade timing.
- Added automatic WooCommerce currency detection and currency management in Settings.
1.1.2
- Simplified Exit Survey creation and management from the Dashboard.
- Added product-specific fixed questions and required product pricing.
- Added visible loading and saving feedback for plugin actions.
- Added the Free plan and billing timing guidance to Settings.
- Added daily Shopper Response notification recipients.
1.1.1
- Aligned the Dashboard and Shopper Feedback Report with the SalesLeak web app.
- Added product price, repeat-visitor and brand-color Exit Survey settings.
- Added in-plugin FAQs and support contact details.
- Moved usage details to Settings and improved plan-state actions.
- Added a one-step first-survey setup reminder.
1.1.0
- Added automatic site provisioning with no separate signup.
- Added native Exit Survey creation and management.
- Added Shopper Responses, usage, AI analysis, Estimated Sales at Risk, and recommendations inside WordPress.
1.0.0
- Initial public release.