GlowReviews – Smart Feedback & Testimonials

FAQ

How do I display testimonials on my site?

Use [glowrev-display-testimonials] shortcode in any post, page, or widget. You can customize the display using these attributes:
* layout – Display layout (grid/slider/list)
* show_image – Show/hide testimonial images (yes/no)
* show_rating – Show/hide star ratings (yes/no)
* show_excerpt – Show excerpt instead of full content (yes/no)
* show_date – Show/hide testimonial date (yes/no)
* show_author – Show/hide author name (yes/no)
* show_company – Show/hide company name (yes/no)
* show_designation – Show/hide designation (yes/no)
* show_position – Show/hide position (yes/no)
* columns – Number of columns for grid layout (default: 3)
* orderby – Order by: date, title, rand (default: date)
* order – Sort order: ASC, DESC (default: DESC)
* category – Filter by category slug(s), comma-separated
* limit – Number of testimonials to show (default: -1 for all)

Example: [glowrev-display-testimonials layout="grid" columns="3" show_rating="yes" show_image="yes"]

How do customers submit feedback?

You can add a feedback form using [glowrev-feedback-form] shortcode on any page or post. The form includes:
* Name and email fields (required)
* Company name and designation fields (optional)
* 5-star rating system (required)
* Feedback text with 150-character limit (required)
* Image upload support (JPG, PNG, GIF, max 2MB)
* Automatic WordPress user avatar detection for logged-in users

Can I moderate testimonials before they appear on my site?

Yes! All new testimonials are set to “pending” by default and can be approved or rejected from the WordPress admin area.

How does WordPress user avatar integration work?

When a logged-in WordPress user submits feedback without uploading an image, the plugin automatically displays their WordPress profile photo instead of a generic avatar. This creates a more personalized experience for registered users.

What image formats are supported?

The plugin supports JPG, JPEG, PNG, and GIF formats with a maximum file size of 2MB per image.

Is the plugin secure?

Yes, the plugin includes multiple security features:
* WordPress nonce verification for all form submissions
* Honeypot fields to detect and block spam bots
* Rate limiting (5 submissions per hour, 20 per day per IP)
* Time-based validation to prevent rapid-fire submissions
* Duplicate submission detection
* Input sanitization and validation

Can I customize the appearance?

Yes, the plugin is fully customizable through CSS. All styles use specific CSS classes that can be overridden in your theme or custom CSS.