Title: Concie – AI Sales Associate Author: concie Published: Juni 19, 2026 Last modified: Julai 15, 2026 --- Tafuta vijalizi ![](https://ps.w.org/concie-chat/assets/banner-772x250.png?rev=3578212) ![](https://ps.w.org/concie-chat/assets/icon.svg?rev=3578212) # Concie – AI Sales Associate By [concie](https://profiles.wordpress.org/concie/) [Pakua](https://downloads.wordpress.org/plugin/concie-chat.1.6.4.zip) * [Details](https://sw.wordpress.org/plugins/concie-chat/#description) * [Reviews](https://sw.wordpress.org/plugins/concie-chat/#reviews) * [Installation](https://sw.wordpress.org/plugins/concie-chat/#installation) * [Development](https://sw.wordpress.org/plugins/concie-chat/#developers) [Saidia](https://wordpress.org/support/plugin/concie-chat/) ## Maelezo Concie is an AI agent that talks to your customers 24/7 — answering product questions, recommending items, and helping shoppers check out. Once connected, this plugin loads the Concie chat widget on every page of your storefront. No theme edits, no copy-pasting embed codes. You need a Concie account and an Agent. Create one free at https://concie.co. Watch how it works: https://app.concie.co/videos/woo-connect-tutorial.webm ### External services This plugin connects to Concie, a third-party AI chat service, to provide the storefront widget. This is required for the plugin to function. * It loads the widget loader script from the Concie host (default https://shop- main.up.railway.app/loader/), which in turn loads the chat widget. This happens in your visitors’ browsers on storefront pages. * On activation and whenever you save the settings, it sends your site URL, your Agent ID, and the plugin version to https://app.concie.co/api/woo/connected so your Concie dashboard can mark the channel as live. * Clicking “Connect to Concie” opens https://app.concie.co/welcome/woo with your site URL, your WordPress admin email (to pre-fill your Concie account), and a one-time pairing code. This site then accepts a single automatic write-back of the resulting Agent ID at /wp-json/concie/v1/pair, authenticated by that same code — the code expires after 30 minutes or first use. * During that same pairing step, this site shares a private key with Concie. Concie uses it to answer shopper questions by making signed, read-only requests to this site (each runs on your site via WooCommerce; no store admin or API keys are ever sent to Concie): - /wp-json/concie/v1/order-lookup — order status for a shopper who asks “where is my order?”. Concie always sends the shopper’s billing email; if they also give an order number, only that exact order is returned. If they only have an email, their single most recent order is returned instead — never by order number alone, and never someone else’s order. - /wp-json/concie/v1/product-status — live stock and price for one product, so the chat can confirm availability accurately. - /wp-json/concie/v1/shipping-estimate — shipping options and cost to a destination for one product, computed from your store’s own shipping settings. - /wp-json/concie/v1/cart-link — builds a one-time checkout link for products a shopper chose in chat. The link changes nothing on its own; only when the shopper opens it do the items go into their own cart, and they proceed to your normal checkout. Payment always happens on your store — Concie never handles it. * These four signed requests only run if the “Allow Concie to look up orders…” checkbox next to the Connect button is checked at the moment you click Connect. Leaving it unchecked (the default) disables all four, independent of pairing — the widget itself still works either way. To change your mind later, check or uncheck the box and click Connect again. Concie terms: https://www.concie.co/terms — Concie privacy policy: https://www.concie. co/privacy ## Screenshots [⌊The Concie chat widget live on your WooCommerce storefront.⌉⌊The Concie chat widget live on your WooCommerce storefront.⌉[ The Concie chat widget live on your WooCommerce storefront. [⌊The same Concie agent also replies to your Instagram comments.⌉⌊The same Concie agent also replies to your Instagram comments.⌉[ The same Concie agent also replies to your Instagram comments. [⌊...and answers Instagram DMs.⌉⌊...and answers Instagram DMs.⌉[ …and answers Instagram DMs. [⌊...and handles WhatsApp conversations.⌉⌊...and handles WhatsApp conversations.⌉[ …and handles WhatsApp conversations. [⌊...and replies to customer email.⌉⌊...and replies to customer email.⌉[ …and replies to customer email. [⌊Concie guiding a shopper through cart and checkout on your store.⌉⌊Concie guiding a shopper through cart and checkout on your store.⌉[ Concie guiding a shopper through cart and checkout on your store. ## Installation 1. In WordPress Admin, go to Plugins -> Add New -> Upload Plugin, choose the Concie– AI Sales Associate .zip, then Install Now -> Activate. 2. Go to Settings -> Concie and click “Connect to Concie”. 3. Finish the short setup wizard in the tab that opens. Your agent is created and connected back to this site automatically — no Agent ID to copy or paste. 4. The widget appears on your storefront immediately. If you downloaded the plugin directly from your Concie dashboard, the Agent ID is already filled in — just activate. ## FAQ ### Do I need a Concie account? Yes. The widget is powered by your Concie agent. Sign up free at https://concie. co. ### Where do I find my Agent ID? You don’t need to — “Connect to Concie” creates and links your agent automatically. It’s still visible (and pasteable, if you ever need to link a different agent) under Settings -> Concie -> Advanced. ### How do I remove the widget? Deactivate the plugin, or clear the Agent ID field under Settings -> Concie. ## Reviews Hakuna hakiki za programu-jalizi hii. ## Wachangiaji & Wasanidi “Concie – AI Sales Associate” is open source software. The following people have contributed to this plugin. Contributors * [ concie ](https://profiles.wordpress.org/concie/) [Translate “Concie – AI Sales Associate” into your language.](https://translate.wordpress.org/projects/wp-plugins/concie-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/concie-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/concie-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/concie-chat/) by [RSS](https://plugins.trac.wordpress.org/log/concie-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.6.4 * Renamed the plugin to “Concie – AI Sales Associate” (was “Concie Chat”) — same plugin file and settings, no reconnection needed. #### 1.6.3 * One button, one checkbox: the AI-tools checkbox now sits right next to “Connect to Concie” and is the only place to manage it — checking or unchecking it and clicking Connect sets up (or updates) pairing and consent together in a single click, whether this is your first connection or you’re changing your mind later. Replaces the old two-step flow (connect, then separately find and save a toggle elsewhere). #### 1.6.2 * Order lookup: the order number is now optional — if a shopper only has their email on hand, Concie returns their single most recent order instead of asking for a number they may not have. Rate-limited per email address. #### 1.6.1 * Order lookup now also returns a locale-independent status slug (e.g. “processing”,“ cancelled”) alongside the existing translated status label, so Concie’s dashboard can render an accurate order-status card regardless of store language. #### 1.6.0 * Adds an explicit “AI tools” opt-in under Settings -> Concie: order lookup, live stock/price, shipping estimates, and add-to-cart now require this checkbox in addition to pairing. Unchecked by default — the chat widget itself is unaffected. * Unchecking it takes effect immediately on the next request; no need to reconnect. #### 1.5.0 * Add to cart from chat: shoppers can pick products in the Concie chat and get a one-click checkout link that fills their cart and takes them to your checkout. Payment always happens on your store. * Adds a signed `/wp-json/concie/v1/cart-link` endpoint that mints a one-time link; items only enter a cart when the shopper opens it, in their own session. * Already-connected stores: re-click “Connect to Concie” once if you connected before enabling these store features. #### 1.4.0 * Order status in chat: shoppers can ask Concie “where is my order?” and get status and tracking, verified by order number + billing email. * Live stock & price: the chat confirms availability and current pricing straight from your store, not a cached copy. * Shipping estimates: the chat quotes real shipping options and cost to a destination, using your store’s own shipping settings. * All three run through signed, read-only endpoints (`/order-lookup`, `/product- status`, `/shipping-estimate`). Concie signs each request with a private key shared once during pairing; everything runs on your site and never exposes any store admin/API keys. * An order is only returned when the order number AND billing email match the same order — never by number alone. * Already-connected stores: re-click “Connect to Concie” once to enable these features. #### 1.3.0 * “Connect to Concie” now creates and links your agent automatically — no Agent ID to copy or paste. * Added a one-time pairing code (30-min expiry, single use) and a `/wp-json/concie/ v1/pair` endpoint so Concie can write the Agent ID back to this site. * Connect link now pre-fills your Concie account email from your WordPress admin email. * Manual Agent ID entry moved under an “Advanced” section on the settings page. * Notes when WooCommerce isn’t active — the widget still works, but product-specific answers need it. #### 1.2.0 * Declared WooCommerce HPOS (custom order tables) and Cart/Checkout Blocks compatibility. * Marketplace + WordPress.org readiness. #### 1.1.0 * Generic, marketplace-ready build: one plugin for everyone, connect via Settings- > Concie. * Added connection status, “Connect to Concie” action, and an external-services disclosure. * Widget script now only loads once an Agent ID is configured. #### 1.0.0 * Initial release. ## Meta * Version **1.6.4** * Last updated **9 masaa zilizopita** * Active installations **Chini ya 10** * WordPress version ** 5.8 au juu ** * Tested up to **7.0.1** * PHP version ** 7.4 au juu ** * Language * [English (US)](https://wordpress.org/plugins/concie-chat/) * Tags * [AI](https://sw.wordpress.org/plugins/tags/ai/)[chat](https://sw.wordpress.org/plugins/tags/chat/) [support](https://sw.wordpress.org/plugins/tags/support/)[widget](https://sw.wordpress.org/plugins/tags/widget/) [woocommerce](https://sw.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://sw.wordpress.org/plugins/concie-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/concie-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/concie-chat/reviews/) ## Contributors * [ concie ](https://profiles.wordpress.org/concie/) ## Saidia Got something to say? Need help? [Angalia Baraza ya Usaidizi](https://wordpress.org/support/plugin/concie-chat/)